We aim to despatch all items that are in stock within 7-10 working days of receiving your order. If an item is out of stock, we will contact you to advise you of this and inform you of a lead time or suggest a possible alternative.
Delivery costs to UK mainland, Zone A
Standard (3-5 days) - £6.95
Fast (2-3 days) - £10.00
Please contact us for details of shipping costs for Highlands and Islands and overseas.
Free local delivery within 5 mile radius for orders of £15 and over. Please call for details. Alternatively, you can reserve items for instore pick-up.
If for any reason you wish to return your order, please contact us by phone or email within 7 days of receiving goods. This will not affect your statutory rights.
Goods need to be returned in original packaging to Jules China, 2 Garden Street, Hebden Bridge, HX7 8AQ.
Please be sure to include your name, address and contact details.
Please obtain proof of postage when returning a parcel. Unfortunately we cannot reimburse postage costs unless the items are damaged or sent in error. We will arrange a refund or exchange once the goods have arrived with us.
All major credit/debit cards accepted.
We cannot deliver to Postcodes forming the Highlands & Islands
PH19 - 44
PH49 - 50
PA20 - 88
KA27 & KA28
HOW TO CONTACT US
By email: firstname.lastname@example.org
2 Garden Street